TubeSlice by Splithe - support@tube-slice.com
These terms of service (the “Terms”) as amended from time to time govern the relationship and serve as an agreement between you (the “User”) and the Proprietor, doing business as Splithe and TubeSlice (“we”, “us”), and set forth the terms and conditions by which you may access and use the Application from tube-slice.com (the “Site”) and our related services, products, and content (collectively, the “Services”). For the purposes of these Terms, “you” and “your” means you as the user of the Services. The Terms form a legally binding agreement between you and TubeSlice. Please take the time to read them carefully.
Do these Terms apply to you? Any reference to "you" or "your", means you, an individual consumer or a business who has not entered into an "Enterprise" agreement with us, as a recipient of the Services (as defined in clause 1.1(a) below).
What these Terms cover? These Terms set out the agreement between you and us and apply to all dealings in respect of your access to, and use of the Services.
Why you should read these Terms? You should read these Terms carefully before you use the Services. These Terms tell you who we are, how we will provide the Services to you, how you and we may change or end the Contract (as defined in clause 1.3 below), what to do if there is a problem and other important information. If you think that there is a mistake in these Terms, please contact us to discuss. You should also read the Terms of Use, Privacy Policy and Cookie Policy, all of which we refer to in these Terms and shall apply to you, before you use the Services.
How will we contact you? If we have to contact you, we will usually do so by writing to you at the email address you provided to us in your account settings. We may also contact you by telephone or by writing to you at your postal address if you have provided us with these details.
If you do not agree to be bound by these Terms, you must not use the Services.
"Writing" includes emails: When we use the words "writing" or "written" in these Terms, this includes emails.
1.1) On our website (tube-slice.com), related subdomains, and software applications (together the "Applications"), we have set out information and details relating to:
The Services available to you as a registered user on the Applications will vary depending on your choice of plan among the different options of plans available to you.
1.2) Your subscription: When you register for an account with us to use the Services, you are subscribing to the Services. You are agreeing to these Terms by subscribing to the Services. The Services available to you and Subscription Fee (if any) applicable to your subscription are set out in the Applications.
1.3) How we will accept your subscription: If no Subscription Fee is payable on your subscription, our acceptance of your subscription will take place as soon as you register for an account with us to use the Services, at which point a contract will come into existence between you and us in respect of the Services that you have subscribed to in that subscription. If a Subscription Fee is payable on your subscription, our acceptance of your subscription will take place when you have provided valid account details (including billing and contact details) and we indicate that we accept your subscription via the Applications. At the point of our accepting your subscription, a contract will come into existence between you and us in respect of the Services you have purchased from us in that subscription. Our acceptance of each subscription made is each a "Contract".
1.4) If we cannot accept your subscription: If we are unable to accept your subscription, we will inform you of this either via the Applications or in writing and will not charge you for the Services. This might be because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the Subscription Fee or in the description of the Services, or for other reasons.
1.5) Promotional materials: Any free-sessions, demos, or advertising issued by us (including, in particular, via the Applications), and any descriptions or illustrations provided by us in relation to our business, or the Services, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. These will not form part of the Contract or have any contractual force.
We hope to accommodate as many user requests as possible but we are typically unable to accept change requests to individual subscriptions. We appreciate this may cause you to become dissatisfied with our Services. If this situation does unfortunately arise then you may want to cancel your subscription (see clause 7 below).
3.1) Suspension of the supply of Services: We may suspend the supply of the Services temporarily:
We aim to contact you as soon as practicable to tell you why we are suspending the supply of the Services and explain when and/or how such suspension will cease.
3.2) Withdrawing the Services and/or terminating the Contract: We may withdraw the Services and/or terminate the Contract:
We can stop providing the Services and/or terminate the Contract without prior notice. Although we Aim to provide the notice in writing prior.
3.3) If you do not give required information to us: We may need certain information from you so that we can supply the Services to you. If so, we will contact you to ask for this information. If you do not give us this information within a reasonable time of our asking for it, or if you give us incomplete or incorrect information, we may suspend the Services and/or terminate the Contract.
3.4) Interruptions and errors in the Applications: We do not guarantee that the Applications, any content contained in the Applications, or the Services delivered, will always be available or be uninterrupted or error-free. We may suspend or withdraw or restrict the availability of all or any part of the Applications, or the Services for business or operational (including technical) reasons. We aim to give you reasonable notice of any such suspension or withdrawal or restriction.
3.5) No liability for Services that we cannot provide due to an event outside of our control: If any suspension, withdrawal, or restriction to the Services is pursuant to an event outside our control, we will not be liable to you for any period during which the Applications and/or the Services are not available pursuant to such an event.
4.1) When we have not received your payment: Where we do not receive your payment as it becomes due, then without prejudice to our right to charge interest as per clause 5.5, we reserve the right at our sole discretion to suspend the supply of the Services until we have received the payment that is due to us and/or terminate the Contract without notice.
4.2) What we usually do to receive your payment: We usually take payment from you using the billing information you supplied to us via the Applications. In the event such transaction fails, we usually contact you by email about the failed transaction and ask that you update your billing information via the Applications. We would usually attempt to take that payment from you again, using your then current billing information supplied to us, once a day for the next 5 days or until we receive your payment. After each failed transaction during those 5 days, we would usually contact you by email about the failed transaction and ask that you update your billing information via the Applications.
4.3) We may change, suspend, withdraw or restrict the availability of all or any part of the Site or Services for business and operational reasons at any time without notice.
5.1) The types of subscriptions that we offer: In addition to making certain Services available to you for free (where available), we also offer you the choice of paying for Services in accordance with the different plans available to you as set out on the Applications.
5.2) Where to find the Subscription Fee for the Services: The Subscription Fee for the Services when you make your subscription. We take reasonable care to ensure that the Subscription Fee for the Services advised to you is correctly reflected in the payment process. However, please see clause 5.3 for what happens if we discover an error in the Subscription Fee for Services you subscribe to.
5.3) What happens if the Subscription Fee or Services were conveyed incorrectly: It is always possible that, despite our best efforts, some of the Services may be incorrectly priced or Services conveyed incorrectly, in that case we do not offer any refund or compensation.
5.4) When you must pay and how you must pay: You must pay the Subscription Fee in accordance with the payment process and payment methods made available to you on the Applications which may be provided by our processing partners. To receive the full value of the Services for your subscription, you would have to pay us in full of our supplying the Services, either monthly/annually or one-time payment for applicable products, as agreed.
5.5) Automatic renewals for recurring Subscription: A Subscription Fee automatically renews monthly or annually depending on the payment frequency you chose and shall continue until it is cancelled in accordance with these Terms. See clause 7 below.
6.1) Changes in price or length of a subscription: Subscription Fee may change. The price in place when you made your initial purchase or when your Subscription Fee last renewed will stay in effect for the duration of that subscription period (e.g. monthly or annually, as applicable), but new prices may apply to any renewals or any new subscriptions. If you do not want to renew your subscription under any new prices or any change in the length of a subscription period, you may cancel your subscription in accordance with these Terms (see clause 7 below).
6.2) Changes to the Services supplied under a subscription: It may be necessary to change the Services supplied under a subscription from time to time. Should this happen, we aim to give you reasonable notice of any such changes. If you are not content with the changes, and the changes are material and not minor, you may cancel your subscription and we will not proivde any refunds.
7.1) Tell us you want to cancel your subscription: You may cancel your subscription at any time via the Applications. If this fails for any reason please get in touch with our Customer Support team at support@tube-slice.com.
7.2) Where you are using our free Services: If you are a registered user making use of our free Services (if available), clause 7 (save for this clause 7.2) shall not be applicable. You may stop your use of the Services at any time.
7.3) Refunds: We are not able to offer refunds.
7.4) Cancellation of renewals: A subscription to Services may be cancelled at any time before to the applicable renewal date and your subscription will expire at the end of the applicable subscription period. You may continue to benefit from the Services up until that date. If you do not cancel your subscription before your renewal date, we will renew your subscription per your last subscription and it will expire at the end of that following subscription period. Following cancellation, you can remain a registered user and continue to use our free Services (if available).
What happens if you use the Services in a way that is prohibited: Notwithstanding any other clauses in these Terms, failure by you to comply with our Terms of Use, constitutes a material breach of these Terms and may result in the immediate, temporary, or permanent suspension of the Services or termination of Contract. In the event of such suspension or termination, no refund will be available to you and we will not be liable to you for any fees paid by you in respect of Services paid for but not received.
As part of our Terms of Sale we require that TubeSlice users abide by this Code of Conduct. We reserve the right to take any appropriate measure to protect our legitimate interests, including denying users access to TubeSlice, the Application or the Service, terminating contracts, removing offensive content, reporting any misconduct performed through this Application or the Service to impacted stakeholders or competent authorities whenever Users, in our opinion, are suspected of breaching these Terms, including, but not limited to, by using TubeSlice, the Application or Services, in any of the following activities:
TubeSlice takes security and data privacy very seriously. However, we note there are types of particularly sensitive data that certain jurisdictions do not allow to be processed outside of their territory or would require additional controls that TubeSlice does not have in place. As such we request:
Specifically, please do not upload the following data to TubeSlice:
In relation to the use of digital avatars and digital voices, that are generated through data captured to recreate the likeness, sound and physical appearance of real individuals - in order to comply with licensing terms and to protect the rights and reputation of the actors, additional restrictions apply.
In addition to general restrictions, users shall not use avatars or use an actor's voice:
This section of the Terms is important. Please take your time and read it carefully before you agree to these Terms.
11.1) You agree and accept that the Services are provided on an "as-is" basis and your use of the Services is at your own risk: We cannot and do not guarantee the accuracy or completeness of the Services or of any content, information or documentation contained in or shared or received via the Services and you rely on the Services at your own risk.
11.2) We are not responsible to you for loss and damage caused by us: If we fail to comply with these Terms, we are not responsible for direct loss or damage you suffer that is a result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is indirect or direct. In particular, we shall not be liable for indirect loss or damage including those listed below and in the terms and conditions:
11.4) When we not liable for damage caused by defective digital content: If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will not repair the damage or pay you compensation. We will not be liable for damage which you could have avoided by following our advice to apply an update offered to you for damage which was caused by you failing to correctly follow user instructions or to have in place the minimum system requirements advised by us.
11.5) Our liability is limited: Our liability to you for breach of these terms or on any other basis is limited to the Subscription Fee you paid under the Contract. Where you only use our free Services (if available) and therefore paid no Subscription Fee under the Contract, our liability to you for breach of these terms or on any other basis (save as specified in clause 11.1) is limited to $0.
12.1) How we will use your personal information: We will only use your personal information as set out in our Privacy Policy and our Cookie Policy.
12.2) Please be aware that internet transmissions are never completely private or secure and that any message, document, or information you send using the Services may be read or intercepted by others, even if there is a special notice that a particular transmission is, or that parts of the Services are stated as being, encrypted.
13.1) We reserve the right to amend these Terms and any Contracts between you and us: We reserve the right to amend these Terms and any Contracts between you and us without giving any prior notice.
13.2) We may transfer any Contracts between you and us to someone else: We may transfer our rights and obligations under these Terms and Contracts between you and Us to another organisation. We aim to tell you in writing if this happens and we will ensure that the transfer will try to not affect your rights under the Contract.
13.3) You cannot transfer your rights to someone else: You cannot transfer your rights or your obligations under these Terms to another person.
13.4) Nobody else has any rights under these Terms and any Contracts: These Terms and any Contracts between you and us do not give rise to any rights.
13.5) If a court finds any part of these Terms or any Contracts unlawful, the rest will continue in force: Each of the clauses of these Terms or any Contracts between you and us operates separately. If any Court or relevant authority decides that any of them is unlawful, the remaining clauses will remain in full force and effect.
13.6) Even if we delay in enforcing these Terms or any Contract, we can still enforce these later: Even if we delay in enforcing these Terms or any Contracts between you and us, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms or any Contracts between you and us, or if we delay in taking steps against you in respect of your breaches, that will not prevent us taking steps against you at a later date.
13.7) Which country's laws apply to these Terms or any Contract, and to any disputes between us: These Terms or any Contracts between you and us, their subject matter and their formation are governed by the laws of India. These Terms, their subject matter and their formation, are governed by the laws of India. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity or termination of these Terms, shall be referred to and finally resolved by arbitration governed by Indian Arbitration Act. The seat of the arbitration shall be in Lucknow and the language of arbitral proceedings shall be in the English language, and the arbitral award is final and binding upon both parties.
You will have to complete and return this form to us by email (to support@tube-slice.com) if you wish to cancel your subscription.
To: TubeSlice by Splithe
Email: support@tube-slice.com
I hereby give notice that I cancel my contract of sale of the following services:
[INSERT THE SUBSCRIPTIONS THAT YOU WOULD NOW LIKE TO CANCEL]
The subscriptions above were subscribed on [INSERT DATE] by:
[INSERT YOUR NAME]
[INSERT YOUR ADDRESS]
[SIGN OFF WITH YOUR NAME]
[INSERT DATE OF YOUR SENDING THIS FORM TO US]
For questions or concerns about these Terms of Sale, please contact us at support@tube-slice.com